26 results found
Bug: Page not found on reload or deep URL
Following the self hosted guide (on Debian 11) worked fine. However, the webserver returns generic 404 error page when visiting deep URLs directly (or refreshing the page).3 votes
Language selector (lower left):
Rename "Deutsche" into "Deutsch" and provide an image for the country flag.1 vote
Thanks for the feedback!
This has already been fixed in the latest version.
Keep Visitors number after they are set
Every time when I am looking Visitors screen, number of visitors is set to 10, regardless of my previous set to 50 or 100. Please add option to save specific number (ex. 100) or at least some local storage or cookie so when number is set once it stays there. Right now is annoying because every time when you leave the page and come back you have to click number of visitors again to see them.5 votes
This has been implemented in 3.2.7
The current pagination number (eg. page 2/10) is now also stored in the URL, so if you refresh you stay on the same visitors page.
Auto Update/ Onsite Update
This is more than likely already planned, I mean how could it not be. I'm posting this here so that it can bee seen as high priority.
Especially after this last update, having failed for me. I this is super important, and well as time saving.9 votes
Auto-updating has been implemented since 3.2.0: https://docs.usertrack.net/changelog#usertrack-3-2-0-1-august-2020
Actually TRACK the users screen exactly as they see it, like FullStory.com
UserTrack doesn't track the actual screen of the user, it loads my VIEW, with their actions.
It's missing many features such as userid tracking, searching and segmenting visitors, advanced "frustration signals" and so forth.13 votes
This feature has been added in v4.0.0: https://docs.usertrack.net/about/changelog
There are new two recording systems that you can use:
A) Default – lightweight, useful for static pages
B) Full – more accurate, useful for dynamic pages, but it uses more data
Bug: User track does not record full uri / url
UserTrack only records first 128 characters of url, some pages with multiple GET Parameter will be cut off and are therefore broken in playback view.
original datatype: varchar(128)
changed datatype of column to "text" to record full url/uri
FIX: change lines in setup.php from
pagevarchar(128) NOT NULL,
pagetext NOT NULL,9 votes
This will be fixed in userTrack v3.
The chosen solution was to use varchar(2083) (max URL length), as text does not allow for indexes and it’s slower.
Show how many times a specific device has visited the page. Very good for identifying recurring sessions.23 votes
Recurring visits have been implemented in 3.2.7 using IP + User Agent hashing, you can now filter all sessions from a specific user.
I still have to maybe display the number of sessions next to each user in the list so you don’t have to click it.
add a filter window on the 3 functions click, movement, map
It would take on the first 3 functions: click, movement, ..
to be able to choose a period between 2 dates:
Example : I put up a new version of site, a promo, etc., I want to see all the clicks on the last 3 days and not on the last 1000 records.
It should also be possible to choose to see only the visitors of a country.
you would have to add a filter window4 votes
This is now possible in userTrack v3.
You can use segmenets with heatmaps, all filters that apply for normal graphs also apply for heatmaps.
I don't understand the tag feature.
Is is possible to create a tag according to visited pages. If for ex. the visitor have the page 'registration', we could create a tag registration then display all of theses users who went through registration page using the tag filters.4 votes
Tags are used for marking users that did a specific action (clicked a button, saw a specific site version, etc.).
If you want to view users that navigated on a specific page, use the “Page” filter from the segmenets.
Filter all recording sessions with particular page
Possibly filtering the sessions with one or more visited pages.2 votes
This is now possible since the segments have been implemented in userTrack v3.
Automatically exclude robots or 0 secondes visitors
Even better to put on separate page.14 votes
In version 3.4.4 bot filtering was added, now all crawlers detected as bots using the UserAgent string are automatically excluded from tracking.
There might still be 0 second sessions (users that leave before the page fully loads) or some custom bots/crawlers that don’t set a fake UserAgent. You can still filter those sessions using the Session Length filter in a segment.
Add GeoIP Databse
Add the possibility to include GeoIP2 Datebases (ISP) like https://www.maxmind.com/en/geoip2-isp-database4 votes
sql structure improvement
In the sql data structure, you should replace INT (11) with INT (10) UNISIGNED
there are in 2 tables, 2 identical indexes.
This takes up unnecessary space
PRIMARY KEY (
The INT was changed to INT unsigned. Note that all INTs take up 4 bytes, the value in brackets only shows how many digits to display. Unsigned was added to double maximum value.
I have removed the unique index on the IDs. Probably they were ignored anyway as you can’t have both primary and unique.
Thanks for the report!
Bug CSS too long domain name
If the domain name is too long the layout "crash".
A max-width: 200px; in .domainName for example resolve the issue.1 vote
This has been fixed in 2.3.3: https://docs.usertrack.net/changelog.html#usertrack-233-1-february-2018
check mark in a seen play
It can be a good idea that once you click play on a record, a check mark is applied in order to know that records have been seen4 votes
This feature has been implemented in upcoming version 2.3.0.
You will now see a “NEW” flag for recordings you haven’t watched.
Thanks for the feedback!
Since version 2.3.0 jQuery dependency has been removed.
Support Mozilla Firefox browser
Very popular browser, I'm surprised that this script doesn't work whatsoever when you try to use Firefox1 vote
With v3 the interface should work as expected in any modern browser.
Ignoring IP addresses
We have a big website that all of our employees visit regularly. We don't have to know their clicking or scrolling habits. It would be nice to be able to ignore these IP addresses from the results.
Support 301 redirections
Currently I'm tracking a website whose URL is www.fitografia.net but the tracker is hosted at https://tracker.enmipagina.com and when I add up the domain I want to track it tracks fitografia.net (which is a 301 redirect to www.fitografia.net). The thing is, it doesn't work; I just get the 301 Moved Permanently message when the website is loading at the user track.
Can you check it out? Thanks!3 votes
add https support
Please add a https suppport.
HTTPS should work as expected now.
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