AdminBuleandra Cristian (CEO / Founder, tips4design)

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  1. 17 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBuleandra Cristian (CEO / Founder, tips4design) supported this idea  · 
  2. 11 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminBuleandra Cristian (CEO / Founder, tips4design) commented  · 

    Hello Boris,

    This feature won't probably be implemented too soon but I will keep the ticket open.

    The reason why this isn't implemented is because from the user experience point of view acessing your site as domain.com OR www.domain.com should lead to exactly the same content. This is the recommended way to server your website content and you should redirect the non-www version of your site to the www version.

    So, by not implementing this "www" support userTrack "forces" the webmasters to follow the best-practices in order for it to work properly.

  3. 0 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminBuleandra Cristian (CEO / Founder, tips4design) commented  · 

    If by "normal work of product" you refer to your site then yes, userTrack does not alter your website in any way.

    If you refer to userTrack, events can not be tracked from iFrames or Java applets as those elements do not propagate the mouse events to the containing website. So you will see the recordings correctly but no action done on those Java elements will be recorded.

  4. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminBuleandra Cristian (CEO / Founder, tips4design) commented  · 

    I think you can force www. to be added by simply accessing your interface as www.site.com/userTrack instead of site.com/userTrack.

  5. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminBuleandra Cristian (CEO / Founder, tips4design) commented  · 

    Send the number of visitors where, via e-mail?

    I was thinking about implementing a monthly or weekly summary to be sent via e-mail, including some visitor and page statistics. Would you find that useful?

  6. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminBuleandra Cristian (CEO / Founder, tips4design) commented  · 

    Hello Nebosja,

    Do you mean on the main homepage statistics?

    Initially userTrack was only a basic heatmap/session playback script. The statistics were added later, that's why they are a bit too simple. Improving the statistics is something planned, but currently the focus is on improving the heatmaps and session playbacks.

  7. 11 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminBuleandra Cristian (CEO / Founder, tips4design) commented  · 

    Hello Nebosja,

    I don't think that completely excluding bot/fake visitors is a good idea. Sometimes they might not even be bots, but visitors that didn't wait for the page to completely load before leaving.

    Now, having them on a separate tab/page might be useful. I think a better way might be to simply add a filter to the clients list to hide/show visitors with 0 data.

    What do you think?

  8. 11 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminBuleandra Cristian (CEO / Founder, tips4design) commented  · 

    This is something really hard to implement. What I can do is provide an option to give a link to a specific recording.

    You could actually export is as an MP4 file by recording your screen while playing back the visit (using a software like https://www.screenr.com/)

    AdminBuleandra Cristian (CEO / Founder, tips4design) supported this idea  · 

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